Education and early career
Hogan graduated Harvard University in 1988 with a bachelor's degree in applied mathematics and economics. She went to work for Oracle Corporation, first as a software developer, then as a software development manager. In 1992, she left Oracle to earn an MBA from Stanford Graduate School of Business in 1994, then used it as a management consultant for consulting firm McKinsey & Company until 2003.
Microsoft was one of Hogan's clients at McKinsey, and she was hired by Kevin Johnson in 2003. In 2005, she became the Corporate Vice President of Customer Service and Support and in 2009, the Corporate Vice President of Microsoft Worldwide Services, which includes customer service, enterprise support and consulting with 20,000+ employees. That year the Profiles in Diversity Journal put her on its annual "Women Worth Watching" list.
In November 2014, Hogan was appointed to executive vice president for Human Resources, replacing Lisa Brummel. Although Hogan had never worked in HR before, she says her experience in leading the Worldwide Services division focused on attracting and retaining the best talent. Her diverse combination of experience, in technical, sales, and service, gave her credibility within the company.
As Chief People Officer, her primary goal was to support the change in the company culture led by new CEO Satya Nadella, from a "fixed mindset" of competition, and trying to be the smartest person, to a "growth mindset" of learning, cooperation, diversity, and inclusion. The "mindset" methodology comes from the work of Stanford University psychology professor Carol Dweck. Dweck visited Microsoft in May 2016, met with Hogan and others, and was favorably impressed: unlike some other Fortune 500 companies that "give lip service to growth mind-set", Dweck says, "I could see that they understood it deeply." In October 2016 Dweck and Hogan wrote an article together on how Microsoft uses growth mindset for Harvard Business Review.
In 2014, as one of her first actions as Chief People Officer, Hogan sat down with human resource leads from rival companies, including Laszlo Bock from Google, and Denise Young Smith from Apple, Inc., to discuss the goal of increasing diversity in the technology industry. The collaborative meetings continued including HR leads from Intel, and Washington State companies outside the technology industry such as Starbucks and Costco. In further efforts to expand corporate diversity and inclusion, Hogan expanded parental leave benefit to all parents, including fathers, in 2015, and introduced a four-week paid family caregiver leave in 2017, making Microsoft one of the only companies to offer such a benefit worldwide. Hogan says these benefits are also personal for her, as she remembers the support she needed from her Services team when she was diagnosed with breast cancer in 2007.
Boards and honors
Hogan serves on the boards of directors of the National Center for Women & Information Technology, which works to increase women's participation in computing, and of the Puget Sound region Susan G. Komen breast cancer organization. Hogan also joined the Board of Alaska Airlines in August 2019. She is a former executive board member of the Technology Services Industry Association.
In 2015, Hogan was recognized as a "Woman of Influence" by the Puget Sound Business Journal. In 2016, she was named to the "Top 50 Most Powerful Women in Technology" list by Yahoo! and the National Diversity Council.
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- Robinson, Jack (September 19, 2016). "Culture-Change Agents". Human Resource Executive Online. Archived from the original on 2016-10-27. Retrieved 31 January 2018.
- "2015 Women of Influence: Kathleen Hogan". Puget Sound Business Journal. November 20, 2015. Retrieved 3 February 2018.
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- Bishop, Todd (June 25, 2015). "Interview: Microsoft's HR chief on the company's changing culture and new 'growth mindset'". GeekWire. Retrieved 31 January 2018.
- Dweck, Carol; Hogan, Kathleen (October 7, 2016). "How Microsoft Uses a Growth Mindset to Develop Leaders". Harvard Business Review. Retrieved 3 February 2018.
- Stewart, Ashley (May 4, 2016). "Unlikely allies: Microsoft exec collaborates with Google, Apple to solve tech talent crisis". Puget Sound Business Journal. Retrieved 31 January 2018. Also online as Stewart, Ashley (May 5, 2016). "SILICON VALLEY: Microsoft HR chief works with rivals to improve diversity". Puget Sound Business Journal. Retrieved 31 January 2018.
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- "Board of Directors". Susan G Komen Puget Sound. Retrieved 31 January 2018.
- "Kathleen Hogan : National Center for Women & Information Technology". National Center for Women & Information Technology. Retrieved 31 January 2018.
- "Microsoft executive Kathleen Hogan brings technology and people experience to Alaska Airlines". Newsroom | Alaska Airlines. Retrieved 2019-08-12.
- "Kathleen Hogan - TSIA". Executive Board. Technology Services Industry Association. Archived from the original on 4 December 2014. Retrieved 5 February 2018.
- "Kathleen Hogan". Top 50 Most Powerful Women in Technology Awards. Yahoo!. June 30, 2016. Retrieved 5 February 2018.
- Mack, Jasmine (October 4, 2016). "California Diversity Council Honors the 2016 Top 50 Most Powerful Women in Technology". The National Diversity Council. Retrieved 5 February 2018.
- Jagler, Steve (November 19, 2016). "'Intense curiosity' drives Microsoft innovations". Milwaukee Journal Sentinel. Retrieved 3 February 2018.
- "Alumni Spotlight: Kathleen Hogan". Elmbrookschools.
- Kathleen Hogan | Stories Microsoft Senior Leaders biography